Let’s learn why it is important to update QuickBooks and payroll and what to do when QuickBooks error 12031 strikes while installing the payroll updates. We need to update QuickBooks to the latest releases and versions for new improvements and advanced features. The same is the case with the company file. After upgrading the software to the newest version, users need to update the QuickBooks company file, as the old company file would not work in newer QuickBooks Desktop versions. Users only need to upgrade a company file once. However, there is no need to upgrade the file if you switch to a different QuickBooks edition like Pro, Premier, and Enterprise. However, at times, you might face issues updating QuickBooks when an error with code 12031 strikes.
Go through the complete blog to learn the detailed procedure for updating QuickBooks payroll without any error and for more help reach QuickBooks support at 1.855.738.2784
Reasons that can trigger error 12031 while installing payroll updates
- If you do not have your payroll subscription active, it is obvious you will face issue updating it.
- If the payroll data is corrupt, then also you can face such an error in the QuickBooks Desktop.
You may also read this blog : QuickBooks Error 1904
Top two solutions to resolve QuickBooks payroll update error 12031
Solution 1: Check if your Desktop Payroll subscription is still active
Check the validity of Desktop Payroll subscription by following these directions as given below:
- Make sure to have the latest release of QuickBooks Desktop.
- After that, launch the QuickBooks Desktop Payroll Account Maintenance page for once and then close it again.
- Now prepare your computer to reboot and perform the action. After completion, reset the QuickBooks Desktop Update to check your payroll service is active, and then close the page.
After you get validation for payroll service, the error 12031 must be removed by now. If not, you must follow the next solution to have it cleared.
Solution 2: Consider renaming the payroll data file
An error would arise when the old file has corrupted. To refresh the folder, you will need to change its name. Follow the steps given as below:
Note: You don’t have to follow the steps if running a direct deposit; contact the QuickBooks service directly.
- Shut the QuickBooks Desktop.
- Now rename the “paysub.ini” files.
- Recount the step of renaming all the paysub.ini files found because
QuickBooks will not accept the files with the same name. You can make small changes like adding an extra number or letter for every paysub file.
Finally, after following both the solutions above, retry to install the payroll updates and check if you have successfully resolved, QuickBooks error 12031. If not, you will need to repair the installation of your QuickBooks Desktop program as a corrupt QuickBooks Desktop can also restrict you from installing the latest payroll updates.
If you require the help of an expert to get rid of QuickBooks error 12031, reach QuickBooks payroll support at 1.855.738.2784.
You may also read this blog : A Handy Guide to Troubleshoot QuickBooks Unrecoverable error
