Quick ways to fix QuickBooks Payroll Error 15225

QuickBooks is currently used by over a million users for tenable bookkeeping and overseeing the financial tasks for their businesses. It helps the users evaluate their business by analyzing the account reports created by the software. Users can also manage the payroll of their employees with QuickBooks. It offers a subscription-based payroll service for successfully managing the employee salary data. But the software can face QuickBooks Payroll Error 15225 while installing the payroll updates on their computer. If you also encountered this error while updating your payroll or QuickBooks desktop, give this blog a read to know its causes and the methods to rectify this issue.

You can always get assistance by contacting our QB support team at 1-855-948-3646.

Details of this error

This error is most likely to appear when you try to download the update files for payroll or QuickBooks Desktop. The software verifies the downloaded files with the help of their digital signatures. If the software processes an update file without a valid digital signature, it will instantly cast an error message on your screen, and the update process will crash. You won’t be able to install the updates till you get rid of this issue from your QuickBooks.


The conditions which are most suitable for this error to occur are-

  1. Misconfigured settings of your browser or windows may be blocking the connection to the internet.
  2. The update file was damaged due to lapses in the server connection while the download was in progress.
  3. Windows firewall has restricted some QB processes or program files that cause this interruption.

You may read also : Error 15102 QuickBooks


The solutions mentioned below are effective against this error –

Solution 1- Add some intuit websites as trusted sites in your windows

This error can occur if the system’s browser doesn’t recognize some intuit websites, and the internet settings will restrict QuickBooks from setting up a connection with them. If this is the issue, you can easily remove it by using the methods below-

  1. Go to your Control Panel or Settings using the Windows Start button.
  2. Click Internet Options in the control panel window.
  3. Under the Security tab, click on the Trusted Sites option
  4. Click the Sites option and enter * & * in the Add this website to the zone option.
  5. Make sure the Require server verification (HTTPS:) for all sites in this zone option is not selected.
  6. Uncheck the Enable Protected mode option in the next window.
  7. Tap on Apply and further click Ok to add the websites.
  8. Reinstall QuickBooks on your PC.

If you cannot do so and the issues persist, move to the next procedure.

Solution 2- Enable TLS settings on your windows

TLS settings are security protocols used while transmitting sensitive data through the internet. It prevents unauthorized access and other threats that can harm the data or your system. The method to configure these settings is-

  1. Open Run by pressing Windows + R on your keyboard.
  2. Type “inetcpl.cpl” in the command box to go to the Internet Properties.
  3. Go to the Advanced tab and scroll down a little to find the TLS settings.
  4. Mark the checkbox for TLS 1.0 and unmark TLS 1.2 and TLS 1.1.
  5. Click on Apply and then Ok.
  6. Reopen QuickBooks and try to install payroll updates again.

You’ll be successfully able to update payroll or QuickBooks desktop after using these methods.


This brings us to the end of this blog which was created to help users with QuickBooks Payroll Error 15225 on their PC. The causes of this error were mentioned, along with the solutions you need to eliminate it. We hope you used these methods and resolved the error from your QuickBooks.

Our QB support team is available at 1-855-948-3646 to assist you with any doubts.

You may read also : QuickBooks Update Error 15311

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